Terms & Conditions

AlexAI is an AI-powered communication system for automotive and collision repair businesses. Alex, the assistant customers interact with, handles inbound calls and texts, collects information, schedules appointments, follows up on outstanding requests, and escalates to your staff when a person is needed.

Business-specific actions, repair-status updates, and automated workflows depend on approved information, connected systems, and your configured rules. AlexAI does not make repair-pricing, completion-date, insurance-coverage, claim-approval, total-loss, or technical repair decisions.

By providing your phone number to GoAlexAI.com or to a business using AlexAI, you provide express prior written consent to receive automated SMS messages related to your inquiry, appointments, and account communication. Message frequency varies.

• Reply STOP to unsubscribe from SMS messages at any time.
• Reply HELP for help with our messaging.
• Message and data rates may apply.

Consent to receive SMS is not a condition of any purchase. You may withdraw consent at any time without affecting any service already rendered.

The AlexAI Test Drive is structured as follows:

• $498.50 upfront for the first month, with installation included.
• $997.00 per month thereafter.
• A 14-day money-back guarantee applies to the first-month payment.
• No contracts. You may cancel anytime.

The 14-day money-back guarantee applies to the first-month payment. Refund requests must be made in writing within 14 days of the initial payment. The Test Drive is not a free trial; it requires the first-month payment upfront.

AlexAI and DigitalDarryl Agency provide communication and workflow automation services, not professional repair, insurance, or legal advice. We are not liable for repair outcomes, insurance determinations, parts-availability delays, or scheduling decisions made by the business.

AlexAI operates according to your configured workflows, calendars, and approved information. We do not guarantee that no call will ever be missed or that any calendar will be filled. To the maximum extent permitted by law, our liability is limited to the amount you have paid for the Service in the applicable month.

If you have questions about these Terms & Conditions, you can reach us at: